StormHelpLine.com - Storm Damage Restoration & Insurance Claims

Existing Client Support Center

Welcome back! Access your project information, track progress, manage your account, and get support for ongoing restoration work. Our dedicated client services team is here to assist you every step of the way.

24/7

Client Support

Real-Time

Project Tracking

5-Year

Warranty Coverage

Quick Access Dashboard

Everything you need to manage your project and account

Client Portal

Access your secure client dashboard with project updates and documents

Login to Portal
Project Status

Track your restoration progress and upcoming milestones

Check Status
Billing & Payments

View invoices, make payments, and manage billing information

Billing Support
Emergency Support

24/7 emergency line for urgent issues or additional damage

Call Emergency

Support Categories

Find help for specific needs and questions

Project & Restoration Support

Insurance & Claims Support

Account Management

Manage your account details and preferences

Update Profile

Change contact information, preferences, and notification settings

Manage Profile
Document Library

Access contracts, warranties, permits, and project documentation

View Documents
Schedule Services

Book warranty work, maintenance, or additional services

Schedule Service

Warranty & Maintenance Support

Protect your investment with comprehensive warranty coverage

Warranty Coverage
  • 5-Year Workmanship Warranty on all restoration work
  • Material Warranties up to 50 years depending on products used
  • Emergency Repairs covered under warranty terms
  • Annual Inspections available for warranty maintenance
View Warranty Details
Maintenance Services
  • Preventive Maintenance to extend system life
  • Seasonal Inspections before severe weather seasons
  • Gutter Cleaning and minor maintenance services
  • Storm Preparation services for severe weather events
Schedule Maintenance

Billing & Payment Support

Manage payments and understand your billing

Payment Options
  • • Insurance direct pay
  • • Credit/debit cards
  • • Bank transfers
  • • Financing options
  • • Payment plans
Payment Help
Invoice Support
  • • View current invoices
  • • Download past statements
  • • Explain billing items
  • • Dispute resolution
  • • Tax documentation
View Invoices
Billing Questions
  • • Insurance coordination
  • • Deductible explanations
  • • Change order billing
  • • Final payment process
  • • Refund requests
Billing Support

Contact Your Dedicated Team

Direct access to the professionals working on your project

Project Manager

Your main point of contact for project coordination and updates

Contact PM
Claims Specialist

Insurance claims expert handling your settlement and documentation

Claims Team
Field Supervisor

On-site construction supervisor overseeing quality and progress

Field Team
Customer Success

Dedicated support for account management and service requests

Support Team

Need Immediate Assistance?