StormHelpLine.com - Storm Damage Restoration & Insurance Claims

Professional Water Damage Restoration

Expert water damage restoration services for storm and flood damage. Our certified technicians provide rapid water extraction, structural drying, mold prevention, and complete restoration with comprehensive insurance claims assistance. We coordinate with emergency response teams, roof leak repairs, and comprehensive storm damage restoration.

Rapid

Emergency Response

IICRC

Certified Technicians

Licensed

Water Restoration

Water Damage Categories

Understanding water damage classification for proper restoration

Category 1 - Clean Water

Water from clean sources like broken supply lines, appliance malfunctions, or rainwater that hasn't contacted contaminated surfaces.

  • Supply line breaks
  • Appliance overflows
  • Fresh rainwater intrusion
  • Toilet tank water (no contamination)

Category 2 - Gray Water

Water containing some contamination that could cause illness if ingested, such as washing machine discharge or dishwasher overflows.

  • Washing machine discharge
  • Dishwasher overflows
  • Toilet bowl overflows (urine only)
  • Aquarium water

Category 3 - Black Water

Highly contaminated water containing pathogenic agents, requiring specialized handling and restoration procedures.

  • Sewage backups
  • Flooding from rivers or streams
  • Toilet backflows with feces
  • Standing water with bacterial growth

Our Water Restoration Process

Systematic approach following IICRC standards for complete restoration

1
Emergency Response
  • Rapid emergency dispatch
  • Rapid on-site assessment
  • Safety evaluation
  • Initial damage documentation
2
Water Extraction
  • Standing water removal
  • Carpet and pad extraction
  • Truck-mounted extractors
  • Submersible pumps
3
Drying & Dehumidification
  • Industrial air movers
  • Commercial dehumidifiers
  • Structural cavity drying
  • Moisture monitoring
4
Sanitization & Restoration
  • Antimicrobial treatment
  • Odor removal
  • Content restoration
  • Structural repairs

Professional Water Restoration Equipment

State-of-the-art equipment for efficient and thorough water damage restoration

Water Extractors
  • Truck-mounted units
  • Portable extractors
  • Submersible pumps
  • Weighted extractors
Air Movement
  • High-velocity air movers
  • Axial fans
  • Centrifugal fans
  • Low-grain refrigerant dehumidifiers
Monitoring Systems
  • Moisture meters
  • Thermal imaging cameras
  • Hygrometers
  • Data loggers
Sanitization
  • Antimicrobial foggers
  • Ozone generators
  • Hydroxyl generators
  • UV sanitization systems

Mold Prevention & Remediation

Mold can begin growing within 24-48 hours of water damage. Our rapid response and professional drying techniques prevent mold growth and protect your health.

Prevention Measures
  • Rapid water extraction
  • Immediate drying process
  • Humidity control
  • Air circulation
Treatment Services
  • Antimicrobial applications
  • Mold remediation
  • Air quality testing
  • Encapsulation services
Signs You Need Immediate Help
  • Standing water in your home
  • Wet carpets or flooring
  • Musty odors
  • Visible water stains
  • High humidity levels
  • Condensation on windows

Water Damage Insurance Claims

Expert assistance with water damage insurance claims and documentation

Covered Water Damage
  • Sudden pipe bursts
  • Appliance malfunctions
  • HVAC system leaks
  • Roof leak from storm damage
  • Ice dam damage
  • Wind-driven rain
Documentation Services
  • Professional photography
  • Detailed damage reports
  • Moisture mapping
  • Scope of work documentation
  • Itemized cost estimates
  • Timeline documentation
Claims Support
  • Adjuster meetings
  • Insurance communication
  • Settlement negotiations
  • Claim follow-up
  • Direct insurance billing
  • Claim approval assistance

Water Damage Response Areas

Rapid response water damage restoration nationwide

Southeast Region

Emergency water damage teams throughout the Southeast

Midwest Region

Comprehensive coverage across the DFW metroplex

Southwest Region

Full-service water restoration for the Southwest

West Coast Region

Professional water damage services on the West Coast

Water Damage Emergency?

Time is critical with water damage. Every hour of delay increases the extent of damage and the likelihood of mold growth. Our certified water restoration technicians are ready to respond immediately.

Emergency Water Damage Hotline

(956) 833-2849

IICRC certified technicians standing by